Photo by RongC
Latest CNNGo.com "Say What? with mrbrown" column: Is Singapore becoming... messy?
Recently, DBS, Singapore's biggest bank and the one with the widest network of ATMs, suffered a system outage that brought their ATMs and Internet banking to a grinding halt island-wide.
From around 3am Monday morning till about 10am that same day, folks could not do Internet and phone banking, draw cash from ATM machines, or pay with their debit cards.
When I found out about this technical glitch, I immediately went to my nearest ATM, once it was back online, to see if I had gained an extra million dollars. To my disappointment, the system outage did not bless me with the additional funds. Dang it.
A later news report said that the bank has ruled out "sabotage".
Which means poor system design or stupidity was to blame for the seven-hour financial blackout. Very reassuring.
Poor IBM. I'd hate to be in their shoes right now, "helping" DBS with their investigations.
Good thing I don't do much shopping at 3am in the morning or I'd be really mad. The only thing I do at 3am in the morning is buy fishball noodles for supper and the fishball noodles man does not take debit cards. (cont'd)