From CNA: Govt to boost social media usage
Experts are saying there should be more sustained engagement but this would require more resources to be pumped in.
This would include having dedicated new media teams taking care of a ministry's website, revamped with social media platforms.
Nanyang Technological University's Singapore Internet Research Centre director Ang Peng Hwa said: "You need, basically, two people just to maintain one site, and typically, the respondents come (online, sometime after dinner).
Professor Ang added netizens who post live feeds on the eve of a holiday might expect a response in 24 hours.
He said this could mean staff would have to work during public holidays as a result.
"So it's not trivial," he said.
This is the first time I am hearing this. I don't know anybody who uses the internet that expects answers within 24 hours. If they do, they need to get a life.
And respondents go online "sometime after dinner"? Where did that data come from? People go online ALL THE TIME, on their computers, on their smartphones… Why must be after dinner? Research has shown that people can only surf after their hunger is satisfied?
And no, you don't need two people to maintain one site, you need a whole bloody team. But not for the reasons stated.
And once again, you don't call people who use the phone, "Phonetizens". Or people who write letters to the papers, "Lettertizens". The Net is a medium, not a country. People who use the Net are People, not Netizens. Good grief.