Citizens couldn't pay for government services online for 11 hours because Network for Electronic Transfers Singapore (Nets), did not renew their domain name, eNets.sg, on time.
That is epic fail for a company that handles epayments. How hard is it to keep track of your URL expiry anyway? Domain name registrars send out reminders to renew fairly early, you know.
And to complete the incompetence, a check reveals that the geniuses renewed their domain name but only for ONE. YEAR.
Registrar: IP MIRROR PTE LTD Registrant: NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD
Domain Name: ENETS.SG
Creation Date: 03-Jan-2005 12:00:00
Expiration Date: 03-Jan-2013 00:00:00
Domain Status: OK
One year?! Are you guys planning to be around in the epayments business next year? Are domain names so expensive that you can only afford a one-year renewal (which you might forget to renew again)?
If an epayments company cannot keep track of a simple thing like a domain name, I shudder to trust them with the integrity of my online payments.