In his blog post about catching up with the HK MTR, Transport Minister Khaw said:
"Meanwhile, as I highlighted earlier, even MTR experiences major disruptions, once a month on average last year. We should therefore be mentally prepared for the next disruption. We will be very disappointed when it happens, but we shall stand up, lick our wounds, examine the causes, and work very hard to prevent a repeat.
I hope Singaporeans will cheer us along, like we cheer our athletes even when they lose. Indeed, more than the spectators, our athletes are the most disappointed with themselves when they do not perform to expectations.
Likewise, I am sure that every disruption hurts our maintenance crew. They told me so when I visited them. Let’s stand with them and boost their morale. It is not SMRT’s or SBST’s name that is at stake; it is Singapore’s reputation. How every one of us responds to a breakdown makes a difference…"
Nice Guilt Trip card played, Minister. Please lah, no one blames the maintenance crew or staff. We know they do what they can with the limitations they are working under.
As Alvin Pang said in a comment: "Whatever the problem is, it's beyond their pay grade."
The public seeks accountability further up the food chain, not from the rank and file. Cheer simi cheer.
The public transport system is not a sporting event. People's jobs and lives are severely disrupted each time the system breaks down. To draw that kind of comparison is patronizing.